Where are my inbox emails? - Microsoft Community
Mar 27, 2017 · 2. Go to your Inbox. 3. Click the Gear icon and select More mail settings. 4. Under Reading email category, click Group by conversation and pre-load messages. 5. Under Conversation settings, select Show messages individually. 6. Click Save to confirm changes 4. If you use Sweep to schedule a cleanup. Click here to see what Sweep can do.
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